Refund Policy

Effective Date: November 21, 2024

At Talib Educational and Charitable Trust, accessible at www.talibtrust.org, we deeply value your contributions, which enable us to support our charitable activities and programs. This Refund Policy outlines the terms under which refunds for donations may be issued.

1. Donations

  • All donations made to Talib Educational and Charitable Trust are considered final and non-refundable.
  • As a charitable organization, funds received are allocated to projects and activities immediately to fulfill our mission.

2. Exceptional Circumstances for Refunds

Refunds may be granted under exceptional circumstances, including but not limited to:

  • Accidental Duplicate Transactions: If a donor inadvertently makes duplicate donations.
  • Technical Issues: If a donation was made in error due to a technical issue with the Website or payment gateway.
  • Incorrect Donation Amount: If a clear mistake in the donation amount was made.

All refund requests will be carefully reviewed to determine their eligibility.

3. Refund Request Process

To request a refund:

  1. Submit a Written Request: Email us at contact@talibtrust.org within 7 days of the donation date.
  2. Provide Details: Include the following information in your email:
    • Full name
    • Donation amount
    • Transaction ID or receipt number
    • Date of donation
    • Reason for the refund request
  3. Review Process: Refund requests will be reviewed and processed within 10 business days.

4. Refund Method

  • Approved refunds will be processed using the original payment method.
  • It may take an additional 7-10 business days for the refunded amount to reflect in your account, depending on your bank or payment provider.

5. Non-Refundable Contributions

The following types of contributions are non-refundable:

  • Donations made in response to specific campaigns or events that have already been executed.
  • Donations where the tax exemption certificate has already been issued.
  • Contributions made anonymously without sufficient identifying information.

6. Contact Us

If you have any questions or require further assistance regarding this Refund Policy, please contact us:

Email: admin@talibtrust.org / talibtrust2014@gmail.com
Address: Talib Educational and Charitable Trust, Talib Nagar, Hartzanbazar, Suri, Birbhum, West Bengal, India.

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